Black and white portrait of Ray Dalio: Narrator and Creator of Life Principles

Principles are ways of successfully dealing with reality to get what you want out of life.

Ray Dalio, one of the world’s most successful investors and entrepreneurs, cites principles as his key to success.

Work Principle

Avoid the anonymous "we" and "they," because they mask personal responsibility.

Things don't just happen by themselves--they happen because specific people did or didn't do specific things. Don't undermine personal accountability with vagueness. Instead of the passive generalization or the royal "we," attribute specific actions to specific people: "Harry didn't handle this well." Also avoid "We should . . ." or "We are . . ." and so on. Since individuals are the most important building blocks of any organization and since individuals are responsible for the ways things are done, mistakes must be connected to those individuals by name. Someone created the procedure that went wrong or made the faulty decision. Glossing over that can only slow progress toward improvement.

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I disagree as I think there are times we need to build accountability as a team.

Why do you want to hide individual failures? Think about it. It’s not logical to do so but it is commonly done because of emotional barriers to having individual accountability. And that is because our society has shamed people who make mistakes and have weaknesses rather than recognized that everybody makes mistakes and has weaknesses and that discovering them and dealing with them well is good. It’s just getting used to it in a culture where people embrace it because they realize that it’s good for them.

I can't agree with this, especially as the analysis of the root causes of under performance are often subjective and singling out individuals directly is not helpful.

Let’s think about this. Why is one inclined to to hide individual failures? It’s not logical to do so but it is commonly done because of emotional barriers to having individual accountability. That is because our society has shamed people who make mistakes and have weaknesses rather than recognize that everybody makes mistakes and has weaknesses and that discovering them and dealing with them well is good. It’s just getting used to it in a culture where people embrace it because they realize that it’s good for them. We have found it remarkably effective for producing radical individual improvement and radical improvement of our organization.

I am all for personal accountability and am a brutally honest person, but what happens when a coworker doesn’t handle things well in a team project and our supervisor asks whose fault it is then do you just “throw him under the bus”?

In most environments, making mistakes and making clear who made mistakes is perceived as bad. That is what you are imagining, so this principle seems bad to you. Now imagine an environment in which making mistakes and knowing who made mistakes is good (because it leads to learning about oneself and making changes to make things go better) and making mistakes is normal (because it happens to everyone). Then it would be good rather than bad to have that clarity. That is the type of environment and mindset that makes this way of operating good rather than bad. To me it is not a good idea to have a culture that hides mistakes and weaknesses but ones that brings them out to help people and the organization improve.

Work Principle

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